Shipping / Returns
Next Day Order Processing
Your order will usually be processed the same day if received before noon central time and the Next Day at the latest. Weekend orders will be processed Monday. Holiday orders will be processed that next working day.
Free Shipping
Your NaturCress order will be shipped via the least cost carrier, usually the US Post Office First Class Package Service for the final leg. You will be emailed details and a tracking number when it ships.
We have inventory in at least five warehouses across the county that we ship from. We use a network of fulfilment centers and their software automatically chooses the warehouse with the shortest delivery time.
We only ship to USA and APO/FPO addresses at this time. Limit of 6 bottles per customer per day.
Delivery Times
About 80% of our orders have three day or less shipping time. About 10% have two day shipping times. We will email you a tracking number so you'll know when to expect your order and whether it has been delivered.
Return Process
Request for refunds of NaturCress and other dietary supplements must be received within 90 days of purchase, other items within 30 days, for free return shipping. For open bottles, only one refund per product will be given per address.
The cost of standard shipping of outbound product will be refunded. Expedited Priority Mail shipping charges are not refunded. If you refuse your order upon delivery any actual shipping charges may be deducted from your refund.
How to Get PrePaid Return Shipping. Email us at info@rayisles.com to get a prepaid shipping label to return your purchase.
Refunds on credit card purchases will be credited back to the same credit card used for the original purchase.
Refunds on check or money order purchases will be refunded by a check in the mail.
We will refund outgoing shipping costs if the return is the result of our error.
Please allow 10-14 days for refund processing. If you paid by check, we do not issue a refund until 30 days from the order date.
Please pack item to be returned securely and return to:
RayIsles
5628 Humboldt Ave S
Minneapolis, MN 55419
Guarantee Claims
See Money-Back Guarantee for warranty claims about product quality.
The quality, purity and potency of NaturCress is guaranteed through the expiration date printed on the label at the date of manufacture.
Payment Terms & Conditions
By ordering you agree that that RayIsles, LLC may charge my credit card or PayPal account for the total cost of the items I am ordering including any tax and shipping. I understand that it will be listed on my monthly statement under "NaturCress Heartburn Relief".
We reserve the right to change our policies without notice, on future transactions.