Refunds and Free Return Shipping
Request for refunds of NaturCress and other dietary supplements must be received at our office within 90 days of purchase, other items within 30 days, for free return shipping. For open bottles, only one refund per product will be given per address.
Most of our orders ship free, so there is no shipping cost to refund. If there was a cost, the cost of shipping of outbound product will be refunded. Expedited Priority Mail shipping charges are not refunded. If you refuse your order upon delivery any actual shipping charges may be deducted from your refund.
How to Get PrePaid Return Shipping
Email us at firstname.lastname@example.org to get a prepaid shipping label to return your purchase.
Refunds on credit card purchases will be credited back to the same credit card used for the original purchase.
Refunds on check or money order purchases will be refunded by a check in the mail.
We will refund outgoing shipping costs if the return is the result of our error.
Please allow 10-14 days for refund processing. If you paid by check, we do not issue a refund until 30 days from the order date.
Please pack item to be returned securely and return to:
5628 Humboldt Ave S
Minneapolis, MN 55419
See Money-Back Guarantee for warranty claims about product quality. The quality, purity and potency of NaturCress is guaranteed through the expiration date printed on the label at the date of manufacture.
We reserve the right to change our policies without notice, on future transactions.
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